No stars is closer to what your service is. No shipping information was provided, no shipper or tacking number. No receipt, order number, or confirmation or order. This is the first I have heard from you since I ordered. My inquiries were met with zero knowledge. I was going to dispute the charges because I did not know anything about my order other than you receiving payment. It arrived that day. Great product but horrible experience. You will not hear from me again. Do not attempt to contact me.

Very sturdy and high quality gazebo! We love it! Be sure to have outer frame exactly square before installing roof panels as it helps with lining up predrilled holes. Put a filter screen in the gutter over the columns to keep debris from clogging drains

It's a shed. Nothing special. Wish it was more obvious that it didn't have a floor, but I suppose that's on me for not looking deeper into it. Satisfied I guess. but it would have been five stars if it had a floor

We are enjoying our pergola, great buy. Was delivered in a timely manner. Good experience.

We couldn’t be more pleased with our purchase. Shipping was timely and all the boxes arrived undamaged. Upon opening the boxes we discovered that all the the wood pieces were stamped with corresponding numbers to make it easier to sort and then assemble the pavilion. The metal portion of the pavilion had stickers to correspond which piece was which. It took two of us a day to complete and we were pleased with the outcome. The pavilion is sturdy and looks very nice. Especially compared to other pavilions made with similar materials which were quite a bit more expensive.

The entire process from ordering and delivery were great. One very little kick up as one box was delayed one day and customer service had an answer for me within the hour. Great job

10/10. Product was shipped incredibly well, all arrived intact without any issues we love the quality and can’t wait to use it more. !! It looks great too.

We are very happy with our purchase. The assembly instructions were very easy to follow with all of the pieces marked perfectly. It’s very sturdy.

Great experience purchasing their pavilions! Great customer service

Too cold in Ohio to assemble ! will try next month when its a little warmer

This pergola is AWESOME- very modern and high quality for the price. Color is sharp, curtains are high quality and also good color. Opening and closing the roof louvers is very easy and all the louvers move easily and in sync. Highly recommend!!!