Purchase arrived quick! No issues!!

I have bought American West jewelry for well over 25 years and have always had a great experience and it was easy to get questions answered. Now there seems to be in place a different way of returning an item you want returned/refunded. Now you have to submit a request to return it, wait for American West to send you a return label and then mail the item back. This can take up to 2 -3 weeks depending on how fast the request is processed and the post office gets it trough the system. I recently submitted a request ( January 3, 2026 and have not yet received an answer as of today January 8, 2026 on the status) and I am still waiting on a decision and hopefully a return label. This was NOT an item that was labeled final sale.

Excellent job as usual Thanks to all.

Always great delivery and customer service

Quick shipping. Great customer service. Beautiful pieces.

Timely order and nothing amiss. Keep up the good work.

I received this necklace sooner than expected.

I am very pleased and satisfied with my American West Jewelry items. And the company provides excellent customer service.

This shop has everything and it’s reasonably priced. I definitely will come back and shop more

I have been buying America West jewelry for a very long time. I love both the design and quality of this line. You will keep these timeless pieces forever.

I have had excellent experiences w this vendor - quality items, shipped quickly and packaged well, which is very nice for those items given as gifts!

quick shipping

Always a pleasure to do business with you!

Always excellent customer service.

The quality of the American West jewelry is exceptional. The stones are excellent quality and they don’t skimp on the silver. I am a major fan of their products

Shipment went out promptly and exchange for a different size was just as fast. Very satisfied.

Fast service

Perfect delivery

I wish I could give AWJ 10 stars instead of 5. . . . . because they are the BEST place to purchase jewelry from. Customer Service is EXCELLENT, the quality of the jewelry is second to none, and the website is so easy to navigate. Thank you to everyone who makes this possible for us customers! We appreciate you!!!

Love the quick shipping!!