Site reviews
Terrible Service by Service
Holly was incredibly rude and condescending to my BCBS representative and refused to believe or actually verify that I was insurance eligible to receive the pump I was attempting to order. What came a shock to neither myself or my insurance company, I was eligible for the pump I was trying to order and was reimbursed in full after I had to order outside of insurance. If this was strictly a policy issue, I would have had no issue, but because it was absolutely "impossible" for my insurance to be as good as the insurance company representative was stating, I had to spend several hours gathering documentation and justifying why on earth the breast pump company wouldn't have just ordered it. I hope that someday I have the level of confidence and condescension towards others that comes from thinking I'm the smartest one in every room I'm in, but apparently that only comes from "shipping 50 thousand breast pumps a month, and never seeing that before."
Terrible Service by Service
Holly was incredibly rude and condescending to my BCBS representative and refused to believe or actually verify that I was insurance eligible to receive the pump I was attempting to order. What came a shock to neither myself or my insurance company, I was eligible for the pump I was trying to order and was reimbursed in full after I had to order outside of insurance. If this was strictly a policy issue, I would have had no issue, but because it was absolutely "impossible" for my insurance to be as good as the insurance company representative was stating, I had to spend several hours gathering documentation and justifying why on earth the breast pump company wouldn't have just ordered it. I hope that someday I have the level of confidence and condescension towards others that comes from thinking I'm the smartest one in every room I'm in, but apparently that only comes from "shipping 50 thousand breast pumps a month, and never seeing that before."
Best service for breast pumps
Best service for breast pumps through insurance. You guys make it so easy!
Best service for breast pumps
Best service for breast pumps through insurance. You guys make it so easy!
Aeroflow made it so easy
Aeroflow made it so easy to get a pump through my insurance. Fast shipping. I couldn’t have asked for a more simple process.
Aeroflow made it so easy
Aeroflow made it so easy to get a pump through my insurance. Fast shipping. I couldn’t have asked for a more simple process.
I appreciate the emails that
I appreciate the emails that provide status updates and shipping was always quick!
I appreciate the emails that
I appreciate the emails that provide status updates and shipping was always quick!
3rd time using Areoflow. They
3rd time using Areoflow. They are awesome!
3rd time using Areoflow. They
3rd time using Areoflow. They are awesome!
Aeroflow has been great to
Aeroflow has been great to work with. I receive my replacement pump parts quickly and it is easy to request them. I was glad Aeroflow contacted my insurance or I would have never known replacement parts were covered. As an exclusive pamper, this is very beneficial. I called customer service twice and both times had great experiences I would recommend Aeroflow!
Aeroflow has been great to
Aeroflow has been great to work with. I receive my replacement pump parts quickly and it is easy to request them. I was glad Aeroflow contacted my insurance or I would have never known replacement parts were covered. As an exclusive pamper, this is very beneficial. I called customer service twice and both times had great experiences I would recommend Aeroflow!
Customer Service
I had a question about an order, so I hopped on the chat and was matched with Gloria. She was super responsive & helpful! It only took a moment and she answered my question and solved an issue I had super quickly & kindly!
Customer Service
I had a question about an order, so I hopped on the chat and was matched with Gloria. She was super responsive & helpful! It only took a moment and she answered my question and solved an issue I had super quickly & kindly!
Great pump! Has made my
Great pump! Has made my breastfeeding journey seamless for me and my little one.
Great pump! Has made my
Great pump! Has made my breastfeeding journey seamless for me and my little one.
Aeroflow is great and so
Aeroflow is great and so easy to use. Made this new moms life so much easier!
Aeroflow is great and so
Aeroflow is great and so easy to use. Made this new moms life so much easier!
Third time using Aeroflow!
I can’t say enough how easy and simple of a process Aeroflow makes it to get a breast pump! I’ve never had an issue. They communicate with my insurance company & obtain my breast pump prescription. Picked out my pump and got it a week later!
Third time using Aeroflow!
I can’t say enough how easy and simple of a process Aeroflow makes it to get a breast pump! I’ve never had an issue. They communicate with my insurance company & obtain my breast pump prescription. Picked out my pump and got it a week later!
Great customer service
Great customer service
Great customer service
Great customer service
Service has been great company
Service has been great company has kept me updated on all orders.
Service has been great company
Service has been great company has kept me updated on all orders.
This company is amazing! Reaching
This company is amazing! Reaching out and asking if I’m in need of new pump parts at no cost to me. I truly was grateful they accepted my insurance!
This company is amazing! Reaching
This company is amazing! Reaching out and asking if I’m in need of new pump parts at no cost to me. I truly was grateful they accepted my insurance!
Ordering from Aeroflow was simple.
Ordering from Aeroflow was simple. Once I picked the pump I wanted a specialist took care of everything else from contacting my physician for approval to updating me about my shipment. A super easy process 10 out of 10 I would definitely recommend!
Ordering from Aeroflow was simple.
Ordering from Aeroflow was simple. Once I picked the pump I wanted a specialist took care of everything else from contacting my physician for approval to updating me about my shipment. A super easy process 10 out of 10 I would definitely recommend!
The service is great. This
The service is great. This is the second time I have used Aeroflow. I'm not planning on having any more children, but we'll recommend tell my friends.
The service is great. This
The service is great. This is the second time I have used Aeroflow. I'm not planning on having any more children, but we'll recommend tell my friends.
I always recommend Aeroflow to
I always recommend Aeroflow to anyone who will listen. They’re good at reminding me to order new parts and it’s so quick and easy. Shipping is quick and parts are very good quality. Highly recommend.
I always recommend Aeroflow to
I always recommend Aeroflow to anyone who will listen. They’re good at reminding me to order new parts and it’s so quick and easy. Shipping is quick and parts are very good quality. Highly recommend.
So easy! As someone who’s
So easy! As someone who’s juggling postpartum and a newborn, I didn’t think I’d have time to actually go through and get a pump I need. They made it easy! Even reached out to my doctor for the prescription. All I had to do was give insurance info online, pick a pump, and wait.
So easy! As someone who’s
So easy! As someone who’s juggling postpartum and a newborn, I didn’t think I’d have time to actually go through and get a pump I need. They made it easy! Even reached out to my doctor for the prescription. All I had to do was give insurance info online, pick a pump, and wait.
I appreciate the monthly email
I appreciate the monthly email reminders about replacing pump parts.
I appreciate the monthly email
I appreciate the monthly email reminders about replacing pump parts.
Third child, and first time
Third child, and first time using Aeroflow….wish I had used them for the other two! Best experience yet! Ordering, to shipping, to product. Everything was amazing
Third child, and first time
Third child, and first time using Aeroflow….wish I had used them for the other two! Best experience yet! Ordering, to shipping, to product. Everything was amazing
Customer service was expeditious and
Customer service was expeditious and helpful the few times I had to reach out.
Customer service was expeditious and
Customer service was expeditious and helpful the few times I had to reach out.



