Very very bad!!! I think I have got scammed. I have received a half full perfume bottle. I wouldn't recommend.

Ordered perfume 5th October and still waiting for my order. Contacted with customer service and choosing replacement the product. No update tracking number at all, no reply on my emails. Very disappointed

I was really hoping that the bad reviews that I had read about “Active Care Store” were unjustified. How wrong was I. I ordered and paid for 2 Elemis Naked Cleansing Balms on August 8th but when I received my package a couple of days later there only one of the products. I have been emailing as advised by the company everyday since but as yet I have had no response. Not even a return email to acknowledge mine sent.

Hello There, A skincare order (#138483) was received without a seal - leaving it open to question as to whether the full price paid was justifiable. Resolution is challenging because the company's email address is not valid. The online form is accompanied by error messages. A refund of the debit card will be sought via my bank.

Very disappointed with this store. Bought a Mont Blanc legend perfume few days ago and the delivery partner (Amazon Shipping) that was used by Active care store left the envelope under a stairway instead of my door....2 mins after delivery when I went to check the item was not in the envelope, it had been stolen. It felt very deliberate. I have reached out to Active care store to at least look into this and they claim it has nothing to do with them as long as package shows delivered. Careful if you're planing to buy with this store as your item could end up stolen or undelivered like mine.

No product and no refund...Placed an order a month ago with no email confirmation, continue to reach customer service thru email, who kept asking for order number which I dont have because an email was never sent like it says in their terms of service statement. I filed a complaint with BBB whom they have ignored. Reported to the scammers reviews as well.

Great service

Great service , prompt delivery & excellent customer care .

A new supplier for me but their prices are very competitive and delivered as requested on time.

Shipping was really quick.

Excellent and prompt service

Quick delivery and updates

I have to say that I am very disappointed because the products have already expired. I would like to request a full refund for my order (Order #118308). I did not receive any response back from them. Avoid this shop!!

Can't place this one,very strong, not refreshing,not scenty,afraid not for me

Great products at great prices!!

Will definitely use again

Very efficient service and delivery

Exquisite

Cheaper than elsewhere. Prompt delivery as well.

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