There was some confusion about when my order would ship however customer support quickly resolved the confusion and did a great job putting my mind at ease.

Great job

Amazin

5/5 stars, exceeded my expectations

Shipping was great . Communication was great. The product is outstanding.

Good doll

Shipping and communication was excellent which is why I only buy from Your Doll. Shipping Fed Ex is great so I don’t have to have packages arrive at my house

Thank You, Dora.

Must have

the condition of doll is perfect. Little bit more follow up the order & production is wanted.

I'm very happy with the product, it's super super realistic, but it would have been even better if the body warmed up. .

Great doll. Quite realistic. Good accessories. I had a good experience with customizability of the doll. They send you pictures of the doll before they ship it out. Note that the outfit does not come with shoes. Taking away 1 star due to the extra long wait time. Production of the doll finished 2 weeks earlier than the outfit. The total time was ~7 weeks to ship, and 1 week to arrive.

Yourdoll always delivers and keeps us posted on the nature of the doll! Every delivery comes out fine and is like opening a new present, but I love most how they always try to make sure the dolls cater to your tastes.

Of course

Once I selected the doll for me it was shipped to me in 5-7 days without any problems received in great condition looking like the factory pictures

Shipping issues at first but was resolved promptly and given a discount for the trouble. Customer service was highly responsive and resolved the issues above expectations. Highly recommend for those interested in a quality doll and excellent service.

I ordered a Top Fire Doll, the 163 cm, and I must say the doll is fantastic! But first I want to say thank you to Your Doll and Dora who helped me with my order. I made a few changes after submitting my order and Dora was very helpful in getting those changes to the factory. There was only one negative and I think it was out of the control of Your Doll, shipping took longer than expected. The doll arrived in great condition and WOW!!! I have only a plain silicone doll and S-TPE doll from different companies to compare it to but this Top Fire doll far surpasses them in every way. Beautiful, high quality and she feels incredible in every way! Thank you YourDoll

Fast and reliable communication, lots of variety in each categories and brands carried. I had an issue that resulted in a double invoice and it was resolved swiftly and my order was able to process.

excellent service

Great support service. Always answering my questions.