Amazing

Fabulous purchase. Would feel confident to highly recommend!

fast good delivery

Arrived quickly wrapped in nice protective paper.

The shoes arrived quickly.

I had an issue with a bag and Botkier responded quickly and took care of the situation by replacing the bag. Great service!

Great craftsmanship

Best and comfortable shoes 👠.

I ordered two styles, so I’m not sure which style you are asking me to review. I like them both. Both are heels. Both are suede. One has an ankle buckle and is kid of a T-strap. The matcha color is gorgeous. The shoe upper is gorgeous quality and supple. The right shoe hurts just a tinge in the tie box, but I’m hopeful I can stretch it with a stretcher or in a couple wears around the house with maybe an athletic sock to protect me. The pump is—frankly kind of perfect. The fuchsia color might be the best on the planet and everything seems to fit well. The real test comes the first day I wear them to work—through the parking lot, building, etc. I’m hopeful.

Great customer care experience

Excellent service fast shipping

Service and shipping were great!

Excellent, quick service. Thank you!

Great! Came quickly and perfect condition

I find botkier's customer service extremely difficult to get through to. I tried several times to contact them through the email botkier provides on their website. It literally took days for them to contact me. No one responded to the chat box on their website either. After waiting a half an hour, I logged off. My issue had to do with a return I wanted to do, then I saw another bag I liked so I emailed for an exchange instead. It was around a recent sale they had. Recently, I received an email of apology from them which included they would resolve my issue. I did not respond because I didn't feel secure about placing an order and having to rely on botkier customer service making sure it would go through correctly and in a timely manner. I understand today's current employment issues. This just seemed extreme. I expected more from a company like botkier.

Great service, shipping was fast and the bag is amazing.

Fast shipping

The shipping wasn't as fast I expected so I had to give it four stars

VERY PROFESSIONAL STAFF

Great service!