Site reviews
Great Customer Service
I ordered a new watch strap which wasn't delivered due to an error by the courier. Tara in the Shore Projects team was a great help, resending the strap (twice due to another error by the courier!) along with a complimentary strap as well! Great customer service by Tara and the team and I'll definitely be purchasing more in the future.
Great Customer Service
I ordered a new watch strap which wasn't delivered due to an error by the courier. Tara in the Shore Projects team was a great help, resending the strap (twice due to another error by the courier!) along with a complimentary strap as well! Great customer service by Tara and the team and I'll definitely be purchasing more in the future.
First class customer service
I had a strap bought for me at Christmas, and when i opened it, it either wasn't quite the colour i was after. It was to replace a strap i had lost half of, so really wanted the same colour (loved that strap). I spoke to Tara on the CS team late January and she was so quick to respond and sorted a replacement of my choosing within minutes. She was fast, friendly, knowledgeable and made it a fantastic experience. I could've easily shelved the unwanted strap and not worn the watch again, but she sorted me out. Highly recommend to anyone looking for great watches and even greater customer service.
First class customer service
I had a strap bought for me at Christmas, and when i opened it, it either wasn't quite the colour i was after. It was to replace a strap i had lost half of, so really wanted the same colour (loved that strap). I spoke to Tara on the CS team late January and she was so quick to respond and sorted a replacement of my choosing within minutes. She was fast, friendly, knowledgeable and made it a fantastic experience. I could've easily shelved the unwanted strap and not worn the watch again, but she sorted me out. Highly recommend to anyone looking for great watches and even greater customer service.



