Site reviews
Hummingbirds Tea Towel
Lovely tea towel, bought it as a gift for a relative who lives in America and has hummingbirds visiting her garden. The tea towel once ordered came quickly, very good service.
Hummingbirds Tea Towel
Lovely tea towel, bought it as a gift for a relative who lives in America and has hummingbirds visiting her garden. The tea towel once ordered came quickly, very good service.
Okay
Does what it is required to do, nothing exceptional in terms of service from Sturr that would deserve 4 or 5 stars, but nothing wrong either except massively excessive packaging used to send the items to us.
Okay
Does what it is required to do, nothing exceptional in terms of service from Sturr that would deserve 4 or 5 stars, but nothing wrong either except massively excessive packaging used to send the items to us.
Coffee machine upgrade
Really pleased with this Sage The Bambino machine. I'd been toying with whether to upgrade from my stovetop espresso maker but knew I didn't have the space for a big machine. StB is a great balance as it makes great coffee, it's quick and easy to use and clean, and it fits neatly on my worktop! Service from Harts of Stur was great too and price was almost £100 less than JL!
Coffee machine upgrade
Really pleased with this Sage The Bambino machine. I'd been toying with whether to upgrade from my stovetop espresso maker but knew I didn't have the space for a big machine. StB is a great balance as it makes great coffee, it's quick and easy to use and clean, and it fits neatly on my worktop! Service from Harts of Stur was great too and price was almost £100 less than JL!
Wonderful Product
Really pleased with my purchase. Saucepans lovely to cook with on my ceramic hob. BUT WARNING handles on lids get 'TO HOT TO HANDLE '. Always use a cloth to lift off lids. Otherwise a great purchase with added bonus of being dishwasher safe. Harts of Stur best price on Internet . Very fast delivery and packaged to perfection. Thank you and apart from hot handles pleased I bought them.
Wonderful Product
Really pleased with my purchase. Saucepans lovely to cook with on my ceramic hob. BUT WARNING handles on lids get 'TO HOT TO HANDLE '. Always use a cloth to lift off lids. Otherwise a great purchase with added bonus of being dishwasher safe. Harts of Stur best price on Internet . Very fast delivery and packaged to perfection. Thank you and apart from hot handles pleased I bought them.
Good wok
Lovely sturdy wok. Only a small amount of oil needed when cooking. Speedy delivery.
Good wok
Lovely sturdy wok. Only a small amount of oil needed when cooking. Speedy delivery.
Primary dress
Very pleased and quick delivery
Primary dress
Very pleased and quick delivery
My Go To Place For Baking Products
Good quality products, competitive pricing, first stop for online shopping
My Go To Place For Baking Products
Good quality products, competitive pricing, first stop for online shopping
Product
we ordered a coffee machine it just came in the box that was all broken the coffee filters box smashed in not very good servic wont be buying from you again
Product
we ordered a coffee machine it just came in the box that was all broken the coffee filters box smashed in not very good servic wont be buying from you again
Denby Azure Haze
We bought the Denby Azure Haze Medium 4-piece Coupe set with two extra plates, as well as six matching dinner plates, 6 large mugs in two different patterns and also four Azure Haze cereal bowls. Love the colours and will order the pasta dishes soon. This set is much heavier than our old Imperial Blue service and won't fit our sink plate rack which we will have to replace for one that has wider slots. Delivery from Harts was very good and quick, the packaging was excellent, will use them again.
Denby Azure Haze
We bought the Denby Azure Haze Medium 4-piece Coupe set with two extra plates, as well as six matching dinner plates, 6 large mugs in two different patterns and also four Azure Haze cereal bowls. Love the colours and will order the pasta dishes soon. This set is much heavier than our old Imperial Blue service and won't fit our sink plate rack which we will have to replace for one that has wider slots. Delivery from Harts was very good and quick, the packaging was excellent, will use them again.
Great quick efficient service
Great prices, great service thanks
Great quick efficient service
Great prices, great service thanks
Great service
I purchased my second Kitchenaid toaster from Harts of Stur after my old one died aged about 10 years. After careful research and price comparisons on the web, I chose HOS as they were competitively priced and offered what felt like a more personal service. My toaster arrived within three days, well packaged and ready for use. I love Kitchenaid products and if and when my 30 year old Artisan food mixer packs in I will definitely look at HOS for my replacement.
Great service
I purchased my second Kitchenaid toaster from Harts of Stur after my old one died aged about 10 years. After careful research and price comparisons on the web, I chose HOS as they were competitively priced and offered what felt like a more personal service. My toaster arrived within three days, well packaged and ready for use. I love Kitchenaid products and if and when my 30 year old Artisan food mixer packs in I will definitely look at HOS for my replacement.
Summer Dress
Very happy with my purchase, intact I bought another one in a different colour. No problems with ordering process or delivery
Summer Dress
Very happy with my purchase, intact I bought another one in a different colour. No problems with ordering process or delivery
Sturdy drainer
Good service, fast delivery and very solid drainer.
Sturdy drainer
Good service, fast delivery and very solid drainer.
First time Customer.
5 Star service, Really good packaging. Thank you,
First time Customer.
5 Star service, Really good packaging. Thank you,
Good product poor customer service.
I bought this mixer along with a cordless hand blender, both were a similar price and both had the offer of a Free mixing bowl so when they arrived I was surprised to find that there was only one Free mixing bowl in the package. I immediately contacted customer service by phone and they agreed that there should have been two Free bowls but that I would have to take a photo of the parcel and it’s contents before they could do anything. I duly set about this strange request and emailed back a photo of the missing bowl, ridiculous as that sounds, which they agreed was indeed missing and said that it would be sent out to me, which it was. I found that rigmarole rather inconvenient not to mention a besmerchment on my trustworthiness . However, I then went on to discover that the seals on the box of the hand whisk had been broken and the box had been taped up again. This immediately made me think that it was either a returned item or ex-display, I wasn’t happy about that so anticipating that I would be asked to take a photo of the box I did just that and sent quite a few photos showing the broken seals and the unbroken tape. This time however that wasn’t satisfactory, instead I was asked to open the box and take photos of the contents! I decided to go one better and send a video of the unboxing and admittedly everything seemed to be in order but it didn’t alter the fact that factory seals on the box had been broken. I patiently waited for a reply to my video email but when I received the response I was quite bewildered, I was told that as a matter of course they open boxes of high value goods to check the contents and that it wouldn’t affect the warranty so they wouldn’t be doing anything about it. I found this to be both annoying and perplexing as the whole point of the Factory Seals being there in the first place is to prove that the contents haven’t been tampered with so why would you need to check what’s in the box??? And that the other item I ordered which was of a v...
Good product poor customer service.
I bought this mixer along with a cordless hand blender, both were a similar price and both had the offer of a Free mixing bowl so when they arrived I was surprised to find that there was only one Free mixing bowl in the package. I immediately contacted customer service by phone and they agreed that there should have been two Free bowls but that I would have to take a photo of the parcel and it’s contents before they could do anything. I duly set about this strange request and emailed back a photo of the missing bowl, ridiculous as that sounds, which they agreed was indeed missing and said that it would be sent out to me, which it was. I found that rigmarole rather inconvenient not to mention a besmerchment on my trustworthiness . However, I then went on to discover that the seals on the box of the hand whisk had been broken and the box had been taped up again. This immediately made me think that it was either a returned item or ex-display, I wasn’t happy about that so anticipating that I would be asked to take a photo of the box I did just that and sent quite a few photos showing the broken seals and the unbroken tape. This time however that wasn’t satisfactory, instead I was asked to open the box and take photos of the contents! I decided to go one better and send a video of the unboxing and admittedly everything seemed to be in order but it didn’t alter the fact that factory seals on the box had been broken. I patiently waited for a reply to my video email but when I received the response I was quite bewildered, I was told that as a matter of course they open boxes of high value goods to check the contents and that it wouldn’t affect the warranty so they wouldn’t be doing anything about it. I found this to be both annoying and perplexing as the whole point of the Factory Seals being there in the first place is to prove that the contents haven’t been tampered with so why would you need to check what’s in the box??? And that the other item I ordered which was of a v...
Excellent service
Excellent service once again from Harts of Stur Fantastic range of products and always the best prices and speedy delivery Love my new dualit kettle and Highly recommend Harts of Stur / thank q for your excellent service
Excellent service
Excellent service once again from Harts of Stur Fantastic range of products and always the best prices and speedy delivery Love my new dualit kettle and Highly recommend Harts of Stur / thank q for your excellent service
Mint green teapot
I am very pleased with my mint green 2 cup teapot, It is perfect for my cuppa’s Very quick delivery Thank you
Mint green teapot
I am very pleased with my mint green 2 cup teapot, It is perfect for my cuppa’s Very quick delivery Thank you
Katie Alice vintage indigo small jug.
Cute little jug. Great price. Quick delivery. Very happy.
Katie Alice vintage indigo small jug.
Cute little jug. Great price. Quick delivery. Very happy.
Dinner service
Mary Berry dinner service delivered safely. Impressed by careful packaging. Silver detail and embossed edges to decorate otherwise white china. Very nice size and weight. Already enjoying using with friends and family.
Dinner service
Mary Berry dinner service delivered safely. Impressed by careful packaging. Silver detail and embossed edges to decorate otherwise white china. Very nice size and weight. Already enjoying using with friends and family.
Fabulous machine from a great company
I did a lot of research before I chose this spice grinder. You can grind just a few spices or an entire paste for your curry. It is available from other suppliers but I really like Harts of Stur. A lovely company, and they reuse their boxes to send your item, packing them with paper bubble wrap so there is no plastic or polystyrene- a big winner!
Fabulous machine from a great company
I did a lot of research before I chose this spice grinder. You can grind just a few spices or an entire paste for your curry. It is available from other suppliers but I really like Harts of Stur. A lovely company, and they reuse their boxes to send your item, packing them with paper bubble wrap so there is no plastic or polystyrene- a big winner!



