Product was just as advertised, better really. The product was delivered on time and packaged well.

Wanted the horn-back caiman in size 13d. I usually have to custom order my size, so I wasn't shocked when they told me they were completely out of stock. So, I went ahead and placed a custom order and was informed that it would take about 6 months to get which was completely fine. A few days later I got a text message informing me that they couldn't even custom order the boots I wanted because they were "out of supplies." I was obviously disappointed and had to settle for a color and style that I did not want and would have never chosen if I had other options. Yes, I could have taken my business elsewhere, but I love Lucchese Boots. While the boots I purchased are well made and just as comfortable as the ones I wanted to buy, I'm still very disappointed that due to my size I can't even custom order the boots that I want even if it takes 6 months or longer to get!!

Shipping was quick! I haven’t spoken to anyone so I can’t speak on customer service!

Hello I love this boot maker. The quality of everything they do is top-notch.

Awesome Boot! i love its comfort, color and style.

excellent service.

Top of the line product !

Shipping was excellent.

Received boots in a timely manner and they were as promised

Thanks for your concern.

ARRIVED IN TIME FOR CHRISTMAS!

Everything was great!

Fast shipping

The San Antonio store was very helpful. The size I needed was only online but they helped me figure out which size I needed, after we purchased the wrong one.

I really need ann 8 1/2D instead of EE

Limited Stock.

Customer service with Lucchese is breat

I just did write that review. You should fix your website.

Love my boots they are awesome all the way around!

Goin' down to Texas gonna' meet some friends of mine!