Small shipping issue. But was resolved quickly. It’s my first order. I expect the same going forward.

Ordered two beach towels to test color and quality, then placed an order for six more with custom embroidery. Took a bit of time to receive, but well worth the wait.

GREAT SERVICE!

I love these Royal Comfort towels and washcloths! They are a nice weight, very absorbant and dry quickly. They are the perfect size for face towels, hair towels and body towels. I highly recommend these towels and washcloths!

I am very pleased with this company.... customer service and the product was excellent.

Want the same products and equally, if not better, customer service as the big-name promotional merch companies? Then look no further than Big Promotion! I worked with Mike who was super responsive and seamless with regards to all the questions I had from placing my order to production and shipping. I’ve ordered hard-to-find purple towels and car sun shades in bulk that were of great quality and had our members raving about, and the best thing about it were the reasonable prices! Thanks for all of your assistance, Mike!

I had time constraints that were going to make it hard to receive the Cabana towels in time. i emailed and very quickly received a phone call from a real live person with real live solutions and the most wonderful and caring demeanor. Just received the towels as promised, even faster than promised. Wonderful towels that exactly met my needs and wishes - and wonderful customer service that exceeded my expectations not only with the interaction being functionally what I needed, but also by being so amazingly kind! With all my thanks. I will definitely shop here again!!!!

I was looking for reusable bags that I could add our logo to but everywhere I looked they were really expensive! I finally found Big Promotion and they were the most reasonable (even with shipping!) and I can't say enough about Mike-he is awesome to work with! He worked with me to get the logo precisely the way I wanted it and it turned out fantastic! Mike, you were a dream to work with and I'm definitely going to use you guys in any future projects! Thanks again!

I ordered 3 of the robes. They are one size fits most. They are way too short for men at all and not long enough for moderately modest women. The quality is okay, one pocket was not attached all the way when I opened the package. They fold nicely. For the price, not bad, just shorter than I thought.