Company practice is horrible i sent 90 for ohana and no free shipping. Takes 2 weeks to receive items in the mail and you have to down load shop app just to track your shipment. This is a one and done sorry.

The labels on my Olukai sneakers came off and were lost. I called customer service only to request 2 new labels for the heel of shoes. They were very accommodating and sent me a brand new pair! I’ve never had such great customer service with any company before. I love Olukai shoes!! I highly recommend if you don’t have a pair, get some! You won’t be disappointed!

First, I have many pairs of sandals by Olukai. Love, love, love them. Last forever, comfortable immediately, colors are great. I just received my Huia sneakers. They are grat looking and comfortable. My only complaint is that I need a shoe horn to get them on. The fit is perfect. Maybe it's my high instep but it's not easy. Don't know what you should do about it but it's definitely a problem.

My new favorite golf shoe, comfy and look great. Had an issue with my order that was quickly taken care of by the customer service team and I couldn't be happier. They do business the right way which makes me even more comfortable investing into this company and continuing to use their products!

This company charges premium products and then doesn’t stand behind their products. I am unsure why everyone loves them. I’m filing a bbb claim as well.

I won a pair of OluKai shoes at a SUP race and I could not wait to jump online and find my perfect match! I fell in love with the Ku’i slippers, however I had trouble placing the order with my VIP code. In comes Genina with the Aloha Experience Team and she took care of EVERYTHING! Her kind demeanor and quick response cleared up the issue fast, and my shoes were on the way in no time! The slippers were delivered yesterday, and I have barely taken them off! What an incredible customer experience from start to finish, I am so grateful for the quality of OluKai shoes and the exceptional people on their staff team. I will be recommending everyone to support this company and the incredible employees. Thanks a million Genina and everyone at OluKai!

They are very well designed. The top threading between the leather panels is great... but they cheap out on the bottom layers of of panels so you have to buy another pair. Otherwise 1 pair might last a lifetime... can't have that.

I splurged on 2 pairs of Olukai slippers for my husband for Christmas and about 6mos in I noticed a tear in the seam by the sole on one. I reached out to customer service unsure of their warranty at the time and they replaced them! I experienced amazing and kind customer service from April which will make me a customer for life. I'll be sure to buy Olukai for myself next.

If you’re looking for the most comfortable, stylish, and high-quality sandals, OluKai is the way to go. My dog, Luna, certainly thinks so—she's now chewed through four pairs! Despite Luna's relentless attacks, I keep coming back because OluKai sandals are worth every penny. The company even took a personal interest in Luna’s antics and asked for a photo of the little terror. Who knew my dog would get fan mail from a sandal company? Their customer service and responsiveness are top-notch. Every message feels truly personalized, and they genuinely care about their customers. If you need sandals that can withstand everything except a determined puppy, these are for you. And if OluKai ever develops Luna-proof sandals, I'll be the first in line!

I recently had an issue with a sandal and addressed it with Okukai. Okukai resolved the issue quickly. Thank you for understanding!

Exceptional customer service! Had a pair of the white Lae‘ahi Lī ‘Ili sneakers that are super sharp looking and comfortable but I had an issue with one. Contacted customer service and they went way above what I expected. Very responsible and pleasant to deal with. Definitely a repeat customer!

These were some of my favorite shoes and didn’t wear them often because they have such nice leather uppers and super comfortable inside. But my soles are already peeling off, and seem like they are just glued on and thin. Poor quality I didn’t expect to find in a shoe i expected to last a while. I think I’m done with this company considering the price I expect better soles.

Not only are their shoes the most comfortable flip flop around, they back their product with amazing customer service! Prompt to reply. Eager to help. Quick follow up. Friendly. This company and their shoes are amazing. My feet (and arches) can walk miles in their flip flops. Make your feet happy And support this company!!!

When I ordered my shoes they were originally scheduled to arrive before I left for my cruise(this was with the free shipping). The shoes are now scheduled to come the day before I get back. If I had known it would take this long I would have used express shipping.

I bought these for my husband for his birthday, and he loved the fit, leather quality and octopus detail. Thank you!

Love these boots. I've worn them with chinos in a business environment and I've worn them with jeans in a casual bar, worked well in both instances. In regards to the minor complaints in the other reviews...I found the leather to be a little stiff, but I didn't have any irritation from it. Definitely expect a break-in period, as with most boots you would get. I also got the husk/silt color and agree the picture isn't entirely accurate. The picture makes them look...darker, richer, or more oiled? Mine were more matte. which I guess I could interpret as having a grayish tint to them. Otherwise, they look good and feel good. I'm considering buying one of the canvas pairs to try as well. Definitely recommend these.

Love these shoes. So easy to slip on and go with everything from shorts to pants. A great shoe to travel with.

I wear these sandals everywhere in the summer! Gorgeous leather and comfortable fit - my go-to sandal. Thinking of purchasing in another color. I wear a 7 and these ran true to size for me.

I purchased these shoes for a trip I was taking and would be doing a great deal of walking. I LOVE THESE SHOES!!! I normally wear a size 7 but had to go up a half size for comfort. I cannot tell you how many times I have been stopped and asked what these shoes are and where they could purchase them! You will not be disappointed , I promise!!

Great feeling shoes. Left the store wearing them and don't want to take them off . Incredible moc!