Once I received the tags I ordered I was more than pleased. The customer service was less than optimal however. I ordered them well before Christmas and while I understand there were delays in shipping there was no update provided on the status. I inquired on several occasions without a response. I love the tags but I won’t order from Kaufman again.

The product was stiff, thin and hard. My husband won't even use it and we wrote immediately and asked for an exchange. No one has responded. It looks like it is 10 years old after only 2 uses. So sad, both the item and service. Would not recommend product or company after this experience.

I have not received my order.

Received two of five bottles damaged and after repeated emails and a phone call was answered with two replacement bottles being shipped. But one was the wrong product and have been unsuccessful in getting a reply from you