Waste of time talking to arep who told me the problem was sorted,but it's not!. Fed up wasting time with this company pls be aware they are telling tales that they have a uk site,everything comes from europe

Il never shop around my local smoke shops ever again. Glasscity is the best by far! How do they stay in business man? Everything I got was just perfect and exactly what i expected from the pictures. Fast shipping, of course free shipping on orders $50,+ , like how could you buy less than 50 dollars, I just can't believe the deals are so good, it takes me forever to shop on there because I want it sll, it's hard to pic just what you need. These guys have stayed in contact with me, making sure everything went perfectly smooth and I seriously couldn't be happier.

Been shopping here for more than 10+ years now and have never had any issues. On the contrary I'm always pleasantly surprised by the items I get, the quality, the delivery time etc. and the prices are so good I pretty regularly see smoke shops in my area selling pieces I know came from here but with a 30%-50% mark up 😂 overall though I'd give it a 9/10 only because it's tedious sometimes trying to find something I like that also isn't out of stock. If you could get a bit of code to tag items once they're out of stock or temporarily remove the listing until it's restocked I'd give it a 10/10. Either way, great site, great company, great products. A+

I have spoken with Rain M several times and they have helped me in every way they can and every problem I have had! Give Rain a raise! Immediately!

I apologize sincerely; i received my other product that I thought was missing, it came in a different package and at a different time. You guys are great with shipping products professionals!:)

I could not find my bad review to correct it from yesterday I did not get all my products in one package and the customer service promptly responded overnight and explained that my delivery was in three different packages I apologize for the bad review and bashing you guys yesterday now I'll put your products to use and go relax myself

The e-nail kit that I ordered came with a nail that doesn't fit with the heating coil. I have been trying to get a replacement for many months and still have not been compensated despite providing video evidence. I am so frustrated and disappointed with this experience. I dab regularly, but suffer from tinnitus (ringing in the ear) so I have been trying to switch from using a blow torch to an e-nail. Sad how this company acts like they care about customer service but can't even provided a simple part replacement...

Bought a pipe from there. Love it just wish they wouldn't make the bowl so deep.

This is a horrible comapny and should be investigated for legal dealing. Pretty sure most of it is a scam. Please go to google reviews if you want the truth. They delete any negative reviews from this site.

Delivery man lost my package and they are sending replacement with a free throw in item due to me not receiving on time.

Quick shipping, excellent packing so parts don't break. Just a little disappointed at the website. I'm a novice so don't know all the terms. If you know what you need then you will probably find it.

Was confused regarding shipping times and also delivery date.

Excellent product A+