I got my ears so efficiently and quicker then expected, after speaking with customer service for an unrelated question! Very friendly staff & the ears work so wonderfully. Not to mention the manual has a design draft to make your own covers 🥰 …. The packaging? How cute, every box had a snazzy design of what was inside, bravo CosGear 👏🏽

Great communication and really great customer service

I received my cosband in a timely matter. Tho some of the magnets arrived broken so i emailed them and was able to get replacements for them. They were so nice about it.

I love my tail! The fur I got with it is so nice and it was so easy to put together. The customer service is so awesome as well. When I forgot to pick my cover out they reached out to make sure I didn't miss out and when ever there was any thing I had questions about, they were very quick to respond. I can't wait to order future items from them!