Arrived quickly and tracking was up to date. No complaints with ordering process.

Shipping and delivery went very smooth and they had me sign for it which is smart- overall great experience.

Love it. Purchased my first in a military store, many years ago. Could'nt convince people it was'nt a diamond. Love this one sooo much. Even more brilliant than the other.

A 10

Exquisite piece of art. I’m very impressed by the quality of this piece, not only in the sturdy workmanship of the setting of the stones,but the brilliance of the gemstones. The color and saturation of the ruby stone is particularly, mesmerizing! My husband always has me check the Charles&Colvard website first, before going to a jewelry store. I have purchased many items in the past from C&C and I will always choose C&C first!

It took awhile to get but worth it

Great web site, fast shipping. Great communication.

I've purchased many jewelry pieces in moissanite for my self and for gifts. My most recent purchase was . 50 ctw Caydia diamond earrings in rose gold. Just what I was looking for to match a cross pendant my daughter gifted me. The earrings are an excellent match to the rose gold and the mined diamonds in the cross. The earrings are perfect! Easy ordering. Timely delivery. Excellent product and service. Charles & Colvard is my go to company now for lab grown diamond jewelry !

Good description about ring, easy check out, and came within time promised.

I ordered an anniversary ring. The shipping date came and went. No update I called and received a new shipping date, that date came and went, no update. After a month and a half I called and cancelled my order. Then I received a notice that my ring had shipped. There is more to tell but my point is the company’s communication is poor. It took two calls to finally get my refund.

Great communication with keeping me in the loop from when I ordered it, them having to made it and shipping out.

Awful. Simply awful. Never received the earrings and had to threaten to dispute the charges to get a refund. Profoundly disappointed as we have been customers of C&C for nearly a decade.

Purchasing on the website was very easy.

Not real impressed right now, I’ve been waiting for my order for quite sometime and the shipping date keeps getting pushed, supposed to ship this week … we’ll see if it gets pushed again

The initial necklace was a gift for my daughter at Christmas. She loved it. Chain is adjustable which she really appreciated.

The service was great but in this day and age of immediacy, i had to wait a few weeks for the ring

They arrived on time .

5 weeks since order placed and nearly 3 weeks past when it was supposed to have arrived. Still hasn’t shipped

Upset that such a beautiful ring was made so poorly that a sapphire would fall out so easily. Return process is kind of the pain for something that’s hopefully very rare. If I shook something that cost the auto money that was falling apart immediately I would bend over backwards to the customer, but it wasn’t that.

I have purchased several things from Charles & Colvard and I’m always impressed with the quality of the jewelry I have purchased. It’s a great company with fast shipping and great customer service.