Order process was easy. Fan was delivered in estimated time frame. Unit worked as expected.

Fantastic

Quick delivery and easy setup.

Fan arrived well packaged. The instructions were easy to follow. I will definitely purchase again.

Fast delivery - everything as promised.

Great

Great fans

These are awesome and worth the money. Quiet, keeps us cool, and keeps the flying insects away. Exactly what we wanted.

Two obsidian heaters don’t work. Circuit is fine. Tested the heater on two different outlets. One we know works. Support has been great

love it ,great service, less than whisper quiet

Remote works perfectly. Our Big Ass Fan has been the best purchase EVER! Our previous remote was chewed up by our pup. The website was easy to navigate and order. Remote arrived quickly too

Had the fan professionally installed due to the beam it hangs from being 20' high. The look fits our log home nicely, so I think it would go with just about any style home. I was disappointed that there was no uplight option to highlight the vaulted ceiling. The downlighting is either too dim to light the room or, at its brightest, typically harsh LED light. No soft or warm setting. I regret having paid for that option. Fan operation is very quiet and it moves a lot of air. Considering BAF's industrial heritage, I expect long life and performance.

Fan was shipped quickly, and arrived in perfect condition. The instructions for assembly and installation were great. Nothing to complain about.

Charlie was great to work with throughout the buying process.