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Product not up to expectations but customer service was very good.
I am a big fan of Barbour and am never disappointed. Style and great quality all the way!
Great service and quick delivery.
Customer service brilliant and quick .
I would of give a 5 but because I paid for next t day delivery and it being Easter I was not aware that next day delivery doesn’t count
Super fast delivery, ordered in the morning and arrived the next day.
Very quick delivery and well packaged.
Well boxed up, came very promptly. Very clear instructions should I need to return. Excellent.
I did not give 5 stars because of packaging. Think it could be a lot better.
The service from Barbour was exceptional with regular updates on shipping, and the jacket was well packaged and delivered when it was supposed to be.
Great sandals very comfortable great material great price ideal for up and coming holiday
Beautiful product. Well packaged and arrived quickly
Unresponsive to emails and when I called I found girl rude and she promised to call me next morning and never did. For a luxury brand I guess I expected a better level of communication and care
Excellent
First jacket waS TOO SMALL -EASY RETURN ORGANISED. xl A PERFECT FIT.
Arrived promptly,
Good service. Quick delivery
POOR DELIVERY SERVICE
Repair carried out on my quilt jacket. This has been done to a high standard with material matched perfectly. The repair was carried out quickly and item returned much sooner than expectec. Excellent service.
The item was received within the advised time scale and was well packaged.



| Stars | Count |
|---|---|
| 5 | 24451 |
| 4 | 1952 |
| 3 | 654 |
| 2 | 315 |
| 1 | 446 |
| Total | 27818 |