Don't buy - Customer Service after the purchase is non-existent!!!
There is no way to contact this company for customer service. Called the phone number listed on their website, as well as the one inside the luggage. After a long-winded message on their end, you are told you can't talk to customer service via phone. The chat option is useless and I see no way to utilize the email option. I need a replacement part for my Atlantic luggage but the company makes that impossible. Looks like it's time to purchase new luggage that is NOT TravelPro or Atlantic!
Don't buy - Customer Service after the purchase is non-existent!!!
There is no way to contact this company for customer service. Called the phone number listed on their website, as well as the one inside the luggage. After a long-winded message on their end, you are told you can't talk to customer service via phone. The chat option is useless and I see no way to utilize the email option. I need a replacement part for my Atlantic luggage but the company makes that impossible. Looks like it's time to purchase new luggage that is NOT TravelPro or Atlantic!



