My machine suddenly stopped functioning properly after nine months of use. It displays an E4 error message and has started leaking water from the bottom. I’ve tried emailing Harnes but haven’t received a response. I also searched online for their office but couldn’t find an address or phone number. The warranty states that we have coverage for one year, yet I’m unable to reach anyone from the company for support.

The washer dryer seems to have an issue with drying the bottles thoroughly

I was very excited with my purchase but the product did not meet my expectation. The concept of the product is great but unfortunately it falls short on function. Items are not dry even after the 90-min deep function which supposedly already has a longer drying time. I was told it requires both a 90-min cycle and additional 40-min drying cycle (more than 2 hours) for the items to be completely dry. Wish this was made known upfront cause it feels like I’m using a lot of electricity just to get my items washed and dried properly. I’m not very sure how much cost savings there are compared to traditional hand washing.

I can’t imagine the hassles of having to wash and sterilize the milk bottles 6 times a day. Thankful to have this wonderful product which frees up precious time for me to spend with my baby or to be busy with other chores. The best purchase I’ve made!

This machine saves so much time! With the press of a button I can wash, dry and sterilise my babies' bottles!

Save precious time! Thank you!

Absolute lifesaver, I never knew how much time i spent washing countless bottles until I started using this! Just rinse and pop them in the washer and I'm done! I wish I had already bought this when I had my first born!!

After using for a few days, hub and I concluded that this machine does wonders! Streamlining our manual bottles washing and sterilising process! Now we get more time to just sit back and chill instead of spending time to wash the bottles!

So much more convenient and easy to use this wonderful product than having to hand wash the bottles for 2 kids. Thankful I got this but wished I had this earlier!

I've been using the baby washer for 2 weeks and it has been a life saver. Such a great product!

Finally, we can spend less time washing and more time with the kids!

A super innovation that will help save plenty of time washing bottles and pump parts. With a simple touch of a button, this helps to wash, dry AND sterilise! Wished i had this earlier during confinement!! Must have for any mums who wish to avoid water during confinement but still need to wash baby bottles and pump parts! Kudos to their after sales support who are always prompt and helpful in addressing my questions.

I have 3 kids under 4 of which my youngest is 4 months. Which means we are washing bottles and water bottles all day. This Harnes bottle washer is really easy to use and saves time!

Bought the item before the installment option is out. Wish could do installment. Very Helpful machine. Having a new born and a 3 yr old means having at at least 8 bottle to wash during the day. So this is very helpful when things go crazy unable to wash due to the craziness. This bottle washer helps me and my husband to ensure all bottles are clean and sterilize. This is pricer but it can use any bottle washing detergent, hence, it is money saving in a long run.

Harnes is really good. In a childcare setting, we have many bottles to wash a one go. With Harnes, it really help us to save a lot of time in washing the bottles. We can spend more time with the infants and back to our lesson planning. It is really easy to use. All our educarers managed to learn it immediately. However, if there will be more slots will be better.